What will you do as a customer service agent:
As an agent you will provide customer service by taking inbound messages. No calling!
What you will be doing: As a live chat assistant you will be paid to reply to live chat messages on a businesses website or social media accounts. This includes answering customer questions, providing sales links and offering discounts.
Qualifications:
- An ability to connect with customers, and offer helpful solutions, with empathy
- Excellent listening, verbal and written communication skills
- Basic computer skills and the ability to speak on the phone while using a computer
- Preference for a flexible schedule
- Work well independently
Responsibilities:
- Present and sell company products and services to new and existing customers
- Prospect and contact potential customers
- Reach agreed upon sales targets by the deadline
- Resolve customer inquiries and complaints
- Set follow-up appointments to keep customers aware of latest developments
- Create sales material to present to customers
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: Must have a device able to access social media and app based chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 5+ hours availability per week. Reliable internet connectivity.
Hours per week: 5 – 40 hours a week
Location: remote work worldwide (United States preferred).
Live Chat Assistants are in huge demand globally right now.
If you can start right away please apply below.