As a remote Customer Support Agent, you will be responsible for providing assistance to multiple clients by resolving their customer service needs via live chat. You will be cross-trained to handle emails or chats for various accounts, ensuring prompt and efficient service delivery. In this role, you will be expected to maintain a high level of professionalism while interacting with customers and effectively addressing their queries and concerns.
What you will be doing: When someone comes to the business’s website to ask for a discount code or to find out about the refund policy, you will be the person on the other side of the chat widget, helping them out. You have a document with answers to all the most commonly asked questions right in front of you and a supervisor who is there to help you whenever you get a tricker question.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: Must have a device able to access social media and app based chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 20+ hours availability per week. Reliable internet connectivity.
Hours per week: 20 – 40 hours a week
Location: remote work worldwide worldwide (United States preferred).
Online chatting assistants are one of the fastest-growing job categories in the world right now. Businesses are looking for people who can begin work right away.
If you can start right away please apply below.